Terms & Conditions

Welcome to Homplex. By browsing our catalog and placing orders through WhatsApp, you agree to the following terms. Please read them carefully.

Orders

All orders are placed and confirmed through WhatsApp. Prices shown on the site are in Bangladeshi Taka (BDT) and may change without prior notice.

An order is only confirmed once we acknowledge it on WhatsApp and agree on the price, quantity, and delivery details.

Pricing & Availability

Product availability and prices are subject to change. Some products are priced as a range; the final price depends on the variant or options you choose.

We do our best to keep stock and pricing accurate, but errors can occur. If a product is mispriced or out of stock, we will contact you before processing the order.

Website Information & Accuracy

Information on this website may not always be up to date. Product prices, images, and descriptions can vary or be incorrect.

For the latest and most accurate details, please check our Facebook page or contact us on WhatsApp before placing an order.

Payment

Payment terms (cash on delivery, mobile banking, or bank transfer) are agreed at the time of order over WhatsApp.

Delivery

We deliver across Bangladesh. Delivery times and charges depend on your location and are confirmed when you place your order.

Delivery timelines are estimates and may be affected by circumstances beyond our control.

Returns & Refunds

If a product arrives damaged or defective, contact us within 3 days of delivery and we will arrange a replacement or refund.

Returns are subject to inspection. Items must be unused and in their original packaging.

Contact

For any questions about these terms, reach out to us on WhatsApp or through the contact page.